The decision to install CCTV was taken after recent incidents of aggressive and violent behaviour from patients towards surgery staff members. CCTV has been installed solely for the safety and security of our patients and staff; to prevent and deter crime.
Images are recorded 24 hours a day and stored on the hard drives of the recording devices that are situated in secure areas and only those authorised at the practice and those delivering technical support services will have access to the system.
The CCTV records both images and audio.
All CCTV recordings are stored on our recording devices for 30 days before being deleted.
There is a sign to the left of the front entrance to the practice telling you that CCTV is in place.
We will only ever share information with the relevant internal personnel/authorities in connection with the safety and security of patients and staff and will not share this with any other third parties.
Under the Data Protection Act 2018, individuals have the right to request copies of their personal information from CCTV footage as a Subject Access Request (SAR). More information can be found on the privacy page of our website https://nevellsroadsurgery.nhs.uk/about-section/practice-policies/privacy-notice/